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Total Addressable Market (TAM)
The Global Voice AI Market Opportunity
Global Voice AI Market Size
$73.5B
By 2030
Total Market Value
27.6%
CAGR
Compound Annual Growth Rate
$21.7B
Current (2025)
Market Value Today
Market Growth Projection
2025 (Current)
Market baseline
$21.7B
Base Year
2027 (Mid-term)
Accelerated adoption
$35.3B
+63%
2030 (Target)
Market maturity
$73.4B
+238%
Key Market Drivers
Enterprise AI Spend
31% of enterprise AI spend is for customer support voice solutions
Generative AI Growth
2024 generative AI spend increased 8x year-over-year
Market Validation
Parloa Series C
Raised $120M at $1B valuation in May 2025
Category Validation
MCP Standardization
Major incumbents (OpenAI, Anthropic, Google DeepMind) standardized on MCP in 2025
Industry Alignment
The Hidden Cost of Missed Calls
42% of SMBs estimate losing more than $500 a month - or $6,000 a year - due to missed customer calls. 50% acknowledge broader business impacts from missed communications. The majority of SMBs (55%) receive between 10 and 100+ customer calls per day.
Pain Point Validation